I'm a Product Designer on Internet.org at Facebook where I design the Free Basics app. Previously I've worked at the petition platform Change.org and in the social design and graphic design departments at MICA. I received my MFA in Graphic Design at the Maryland Institute College of Art and BFA in Studio Art at the University of Iowa, where I learned to appreciate design through the grid-like pattern of cornfields. In addition to design, I enjoy volunteering, bookclub, and outdoor adventures.
Writing & Speaking
How to Conduct User Interviews (making.change.org, January 2014) outlines best practices for gleaning feedback on a product.
Choosing Charlie: How Casual User Interviews Affected Our Petition Creation Design Concept (making.change.org, August 2013) compares three different design directions and parses the results.
Is Archer’s Use on Target? (AIGA: Voice, April 2010) explores why this particular typeface boomed in popularity.
Graphic Design Thinking (Princeton Architectural Press & MICA, 2011) compiles techniques for defining problems, getting ideas, and creating form. In it, I wrote, curated, and formatted chapters about the creative process.
The Graphic Design Thinking Webinar aired as a Print magazine design cast in May 2011. I speak at 9:00 and 17:50.